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Stanley SecureCode with SmartFlash Troubleshooting Guide

DescriptionSpecificationsTechnicalAccessories

Stanley SmartFlash Error Detection Operation

If your SecureCode Opener is working improperly and the lights on the power unit blink, please review this page for trouble-shooting information.
[Note: If your opener and the remote transmitters have Code Switches, please email us or call our , Tech Help Team. SmartFlash only operates with SecureCode openers.]

SmartFlash Trouble-Shooting Steps:
1. Please study the blink rates of the four lamps shown below. Each lamp blinks at a different rate.
2. Study the lamp blink on your opener and determine which blink rate your opener is indicating.
3. Then follow the trouble-shooting steps to determine the repair needed to your opener.
4. email us or telephone our Tech Help Team for more information.



garage opener light 1 second on, 1 second off

Force Obstruction Detection or Sensor Board Failure
Lamp blinks ON for 1 second and OFF for 1 second

1. Increase Force Adjustment Setting slightly for that door direction.
Problem still exists? Repeat #1 or go on to #2.

2. Close door and pull emergency disconnect. Can door be opened and closed easily by hand? If yes, go back to #1. If no, call a qualified garage door dealer for door repair.





On long, off short

Beam System Detection
Lamp blinks ON for 4 seconds and OFF for less than 1/2 second

1. Check that the RED LIGHT on the beam receiving unit is ON . If not on, align beam system.

2. If red light is ON, close and watch red light on beam receiver. Does it turn OFF or BLINK when the door is closing? If YES, realign beam system better. If red light remains on while the door is closing, call a qualified Stanley garage door opener dealer.





Fast on and off

Limit System Error Detected
Lamp blinks ON and OFF very quickly

Screw Drive Openers:
1. Is the Limit Connector plugged into the back of the power head? Are the Limit Wires cut or damaged? Are the Limits on the Screw Rail damaged? Are the Limit Wires shorted? If any damage is found call Stanley Customer Support.

Chain Drive Openers:
1. Call Stanley Customer Support.





On short, off long

Maximum Run Time Exceeded
Lamp blinks ON for less than 1/2 second and OFF for 4 seconds

1. Does the door move? If no:
a) Chain Drive Openers: Did the chain break or is it disconnected?
b) Screw Drive Openers: Is the Traveler ENGAGED with the screw?

If the door moves properly from limit to limit and you still experience this lamp blink, call our Tech Help Team.